COMPETENCIES in action

Many organizations believe that competencies give clear messages to staff about the behaviors required by their business. Competencies are the state or quality of being adequately or well qualified to perform a task. A person gains competency through education, training, experience, or natural abilities. Skills and Competencies are needed to Succeed in today’s workplace.

Learning Tracks Titles

Managing Vision And Purpose
Strategic Agility
Dealing With Ambiguity
Action Oriented
Managing Through Systems
Customer Focus
Teamwork
Accountability
Assertiveness
Perseverance
Ethics And Values
Integrity And Trust

Managing Vision And Purpose

Much research has shown that organizations with sound and inspiring missions and visions do better in the marketplace. Sound missions and visions motivate and guide people on how to allot their time and how to make informed choices. As important as the vision and strategy might be, communicating and managing is even more critical.

Strategic Agility

There are more people good at producing result in the short term than the visionary strategist. Both have value but we don’t have enough strategist. It is more likely that your organization will be outmaneuvered strategically than that it will out-produced tactically. Most organizations do pretty well what they do today. It’s what they need to be doing tomorrow that’s the missing skill. Part of every manager’s job is to be strategic. The higher you go the more critical the requirement.

Dealing With Ambiguity

According to studies, 90% if the challenges of the mid management and above are ambiguous – its neither clear what the problem is nor what the solution is. The higher you go, the more ambiguous things get. Most people given unlimited time and 100% of information could make accurate and good decisions. However, in the real business world, the real rewards go to those who can comfortably make more good decision than bad with less than all of the information in less time, with few or no precedents on how it was solved before.

Action Oriented

One mission critical competency for today and the future is action orientation. The need for speed and agility in the marketplace means that those who hesitate will be overtaken by those who don’t. Most successful senior managers count action orientation as one of their strength. The hesitation mainly comes from perfectionism, procrastination or risk avoidance. All cause people to delay taking quick and timely action

Managing Through Systems

For most managers, the quality of their impact on others and their work decreases as they become more remote. As you progress iin management, your people and operations may not be in the same locale. The key to being a good systems-based manager is to have the qualities you bring to managing people and work remains when you are not physically there. That’s done by having a vision, goal, processes and practices to follow, two communalizations and policies to guide remote decision making.

Customer Focus

In the free enterprise system, the customer is king. Those who please the clients best win. The same is true for internal clients. Those who please them the most will always win. Winners are always customer oriented and responsive. The only way your business thrives is when your workforce is totally committed to your customers delight.

Teamwork

Teamwork is essential for competing in today’s global arena, where individual perfection is not as desirable as a high level of collective performance. Not all groups in organizations are teams, but all teams are groups. A group qualifies as a team only if its members focus on helping one another to accomplish organizational objectives.

Accountability

Management accountability is the expectation that managers are responsible for the quality and timeliness of program performance, increasing productivity, controlling costs and mitigating adverse aspects of organization operations, and assuring that operations are managed with integrity and in compliance with applicable law.

Assertiveness

To be assertive means being confident and direct when dealing with others. Assertiveness is about upholding one’s own integrity and dignity whilst at the same time encouraging and recognizing this behavior in others. Managers need to be assertive in order to be effective at work and in life.

Perseverance

Perseverance is about using a variety of ways to get things done. Persevering people try it different ways when the first way isn’t effective. It is the attitude of ‘not giving’ up.

Ethics And Values

Ethics and values are the core or underlying principles that guide what we say or do. We all have a set of values and ethics but many times we haven’t thought out our values/ethics stance well. We are on auto pilot from childhood and our accumulated experience. All organizations have a set of reasonable consistent values and ethics that they prefer to operate under.

Integrity And Trust

Integrity and trust are on almost every profile. It is a basic threshold, requirement to be a part of a team. Without it, nothing else matters. Many of us simply haven’t thought through the impact of our actions and decisions. It may be purely simple ignorance and moral compass that steers us for success in the future.

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